Payment Policy

Effective Date: January 17, 2025

At Prestige Gemer, we are dedicated to providing our customers with a secure and seamless payment experience when purchasing our eyewear. This Payment Policy outlines the accepted payment methods, how payments are processed, and important details related to payment for your orders. By making a purchase on our website, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all eyewear purchases:

  • Credit and Debit Cards: We accept payments from major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: PayPal is also available for secure transactions.

  • Other Payment Methods: Depending on availability, we may offer additional payment options such as Apple Pay and Google Pay.

All payments are processed in U.S. dollars (USD).

2. Payment Processing

  • Authorization: When you place an order, we will authorize your payment method to verify that it is valid and that sufficient funds are available. Once authorized, we will proceed with processing your order.

  • Payment Capture: The payment will be captured at the time of shipment. This means that the funds will be debited from your account when your eyewear order is shipped.

  • Order Confirmation: After your payment has been successfully processed, you will receive an email confirmation with your order details, including the items purchased and the total amount charged.

  • Declined Payments: If your payment is declined, we will notify you immediately. You will have the opportunity to update your payment details or choose an alternate payment method. If payment cannot be successfully processed, your order will be canceled.

3. Payment Security

At Prestige Gemer, your security is our top priority. We use advanced security measures to protect your payment information:

  • SSL Encryption: All sensitive data, including your payment details, is encrypted using Secure Socket Layer (SSL) technology, ensuring that your personal and payment information is transmitted securely.

  • PCI-DSS Compliance: We comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the safety of your payment information.

4. Billing Information

For order processing, we require accurate billing information, including your name, billing address, and payment details. This information is essential to verify your payment and ensure your order is processed correctly.

  • Billing Address Verification: We verify the billing address with the payment provider to ensure accuracy. If there is a discrepancy, the payment may be declined, or we may request additional details to complete the transaction.

5. Sales Tax

Sales tax is applied based on the shipping address and local tax rates. The applicable sales tax will be calculated during checkout and included in the final price of your order.

6. Refunds and Adjustments

  • Refunds: In case of a return or order cancellation, refunds will be issued to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for more details on how returns and refunds are handled.

  • Payment Adjustments: If you notice any issues with your payment or billing, please contact us as soon as possible. We will review the issue and make the necessary adjustments to your payment.

7. Payment Issues

If you experience any difficulties with your payment or have concerns about charges on your order, please contact us for assistance. We are here to help resolve any issues and ensure a smooth transaction.

8. Changes to Payment Policy

We may update or modify this Payment Policy at any time. Any changes will be posted on our website with an updated Effective Date. We encourage you to review this policy periodically to stay informed about how we handle payments.

9. Contact Us

If you have any questions or concerns regarding payments, please feel free to contact us:

Prestige Gemer
1595 Masonic Hill Road,
Little Rock, Arkansas,
United States

Phone: 501-604-7730
Email: info@prestigegemer.com
Website: prestigegemer.com

Thank you for shopping with Prestige Gemer! We are committed to providing a secure, easy, and efficient payment process. Should you have any questions or need assistance, our customer support team is always ready to help.