Sales Policy

Effective Date: October 2024

At Gemsplendorr Store, we are committed to providing our customers with an exceptional shopping experience. Our Sales Policy outlines the terms and conditions for purchasing products from our store, both online and in-person. By placing an order, you agree to abide by this policy.

1. Product Availability

While we strive to maintain accurate inventory levels, all products are subject to availability. In the event that a product you ordered is unavailable, we will notify you as soon as possible and offer alternatives or a full refund.

2. Pricing

All prices listed on our website and in-store are in U.S. dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time. In the event of a pricing error, we will contact you to confirm the correct price before processing your order.

3. Payment Methods

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options. Payment is processed at the time of purchase, and your financial information is protected through secure encryption methods.

4. Order Confirmation

Once your order is placed, you will receive an order confirmation via email. This confirmation will include your order details, including the products purchased, shipping address, and total amount charged. Please review this information carefully and contact us immediately if you notice any discrepancies.

5. Shipping Policy

We offer various shipping options to ensure timely delivery of your products. Shipping costs will be calculated at checkout based on the shipping method selected and the destination. We aim to process and ship all orders within 1-3 business days. Delivery times may vary depending on the shipping method chosen.

6. Sales Tax

Sales tax will be applied to all applicable orders based on the shipping address. The tax amount will be calculated at checkout and included in the total order amount.

7. Promotions and Discounts

From time to time, we may offer promotions or discounts on select products. These offers will be clearly advertised on our website and are subject to specific terms and conditions. Promotions may not be combined with other offers unless explicitly stated.

8. Returns and Exchanges

For information regarding our return and exchange policy, please refer to our Refund and Returns Policy. Items must be returned within 30 days of purchase and in original condition for a refund or exchange.

9. Customer Service

If you have any questions or concerns regarding your order or our Sales Policy, please feel free to contact us:

Thank you for choosing Gemsplendorr Store! We appreciate your business and look forward to providing you with beautiful gemstones and jewelry.